Funder Compass is owned and operated by eCapital Investments Group Pty Ltd and its affiliated entities (together, "eCapital", "we", "us"). We publish content, tools and calculators, and we also introduce users to lenders, brokers and other service providers through our affiliated entities and referral partners. Those introductions can create actual, potential or perceived conflicts of interest. This page explains how we identify, disclose and manage them.
1. Where conflicts can arise
- eCapital and its affiliated entities own, operate or hold interests in businesses that may benefit from decisions users make on this site — including lending, broking, servicing, aggregation and technology businesses.
- We may receive commissions, referral fees, marketing fees, revenue share, ticket fees, sponsorship or in-kind support from lenders, brokers, insurers, fintechs and other referral partners featured on the site.
- Some products or providers you see on the site are provided by companies related to eCapital, or by third parties who have a commercial relationship with us. Others are included on merit with no payment at all.
- Staff, contributors and directors may hold securities, loans, or business interests in companies mentioned in our content or connected to our referral partners.
2. Our commitments
- Disclosure. Where a piece of content, tool or introduction has a commercial relationship attached to it, we disclose that fact clearly — either inline, in the article, or on the "How we get paid" page.
- Editorial independence. Advertisers, referral partners and affiliated entities do not get to approve, veto or edit editorial content before publication. See our Editorial Guidelines.
- General information only. Nothing on this site — including any calculator, comparison, article, checklist or downloadable — is personal financial, credit, tax or legal advice. It is general information only and does not consider your objectives, financial situation or needs.
- No pay-to-rank in editorial rankings. Where we rank or compare products in editorial content, ranking is based on the criteria stated in the article, not on payment. Paid placements (e.g. sponsored posts, ads, featured listings) are labelled.
3. How we manage conflicts
- All commercial arrangements between eCapital, its affiliated entities and referral partners are documented and reviewed by management.
- Editorial staff maintain a separation of duties from the commercial team responsible for referral, advertising and affiliate agreements.
- Any material personal interest of a contributor or staff member in a company we cover must be disclosed to the editor and, where relevant, disclosed to readers in the article.
- We periodically review featured lender, partner and product lists to confirm the criteria for inclusion remain the criteria we've stated publicly.
4. What this means for you
Because commercial relationships exist, information on this site should be treated as a starting point, not a recommendation. Before acting on anything you read or calculate here, you should consider whether it is appropriate for you, read the relevant product's disclosure documents, and consider getting advice from a licensed professional — such as a credit adviser holding an ACL/authorisation, an AFSL-authorised financial adviser, an accountant, or a solicitor.
5. Questions or complaints
If you have a concern about a conflict, disclosure, or a specific referral experience, contact us at hello@fundercompass.com and mark it "Conflicts / Disclosures". We take complaints seriously and will respond in writing.